FAQ - Results & analysis report

After the analysis or analyses are completed, you receive a certificate with the result, the animal's details and, if desired, your personal details. This certificate always contains a unique certificate code. Using this code, you can later verify the authenticity of the certificate with us, based on the bird's identification (ring/chip). If the sampling was carried out by a vet, your certificate additionally bears a quality mark to prevent fraud. You can download your certificate on your personal portal.

As soon as your analysis is ready, you will receive an email. Your analysis report will appear at the same time on your personal portal, where you can download or share it. For a first submission, be sure to also check your inbox's spam folder!

Your results remain available for as long as your account is active. You can always download your reports and save them locally.